Location: Up among the heather on the hill o' Bennachie....
Posted: Fri May 08, 2009 11:25 pm Post subject: Tiscali & Talk Talk to merge
Quote:
We are pleased to inform you that Tiscali Group has today reached an agreement with TalkTalk (the wholly owned subsidiary of Carphone Warehouse Group PLC) for the sale of Tiscali's UK operations to TalkTalk. The agreement is expected to complete in the next few weeks.
We are delighted to become part of the TalkTalk Group, all Tiscali customers will increasingly benefit from an innovative business that has consistently championed best value and award winning customer service.
I would like to re-assure you that all your services and products continue as normal and without interruption and importantly the continuation of your existing email addresses.
Neither have very good reputations as service providers, so this isn't going to be a marriage made in heaven, I'm afraid.
Tiscali basically ran out of money, so if they weren't getting acquired, they'd be going out of business.
Talk Talk have perhaps one of the worst 'customer service' (and I use the word in its loosest possible sense) operations I've ever experienced - none of their call centres are in the UK (unless of course you want to buy from them initially - after that, you're on your own!).
Give these people a wide berth guys! Vote with your wallet and go elsewhere!.
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